Privacy Policy
Last updated: January 2026
1. Introduction
MixFolio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform for creating electronic press kits (EPKs), tracking demo submissions, and managing your music portfolio.
2. Information We Collect
Account Information
When you create an account, we collect your email address, password (encrypted), and any profile information you choose to provide such as your artist name, bio, and profile photo.
Content You Upload
We store the audio files, images, videos, and other content you upload to create your EPK, demos, and social clips. This includes track metadata, artwork, and promotional materials.
Usage & Analytics Data
We collect analytics data about how your content is accessed, including page views, play counts, download counts, and engagement metrics. This helps you understand how your music is being received.
Technical Information
We automatically collect certain technical information including IP addresses, browser type, device information, and cookies to ensure the platform functions properly and to improve your experience.
3. How We Use Your Information
- To provide and maintain our services
- To process your subscription and payments
- To send you service-related notifications
- To provide analytics about your content performance
- To improve and personalize your experience
- To detect and prevent fraud or abuse
- To comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third parties that help us operate our platform (e.g., hosting, payment processing, email services)
- Public Profiles: Information you include in your public EPK is visible to anyone with the link
- Demo Recipients: When you send demos, recipients can see track information and any message you include
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your account and associated data
- Export your data in a portable format
- Opt out of marketing communications
To exercise these rights, please contact us at the email below or use the account settings in your dashboard.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal data within 30 days, except where we need to retain it for legal or legitimate business purposes.
Raw analytics events may be retained for a limited period and aggregated into summary statistics for long-term reporting.
8. Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings, but disabling them may affect functionality.
9. Children's Privacy
MixFolio is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Your continued use after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@mixfolio.com